The Secret of OpenHelix…?

No, I’m just kidding.  We actually do know the bioinformatics software very well.  In fact, I’ll bet we’ve read more documentation than almost anyone in this field.  I’ll bet we have tested more software than QC teams.

But around the house, this is what most of our families rely on us for.  And XKCD knocks it out of the park….Tech Support Cheat Sheet (go for the full sized original: